Payment And Order Information


Customers will receive an invoice alongside delivery of the goods. We accept payment in Euro (€), US Dollar ($) and Swiss Franc (CHF). The following terms apply for payment

  • Account customers: 30 days
  • New customers: Proforma Invoice (pre-payment of goods ordered)

Payments are accepted via bank transfer with bank details provided in invoice. All bank costs and charges are to be paid by the customer.

  • Transfer directly to our bank account. Please use the order number as intended purpose. Your order will be shipped only after receipt of payment on our account. IBAN (EUR): CH170023323317022060W IBAN (USD): CH980023323317022061Q

  • Pay with your credit card via Stripe. On credit cards we accept Visa, MasterCard and American Express.

  • With PayPal you pay easy, fast and secure. You do not need to enter any bank details and benefit from state-of-the-art encryption and PayPal Buyer Protection.

  • You'll receive an invoice after your order. Please transfer the order amount to our bank account within 14 days.


Orders can be placed by telephone, fax, e-mail or online shop. Please assist us by specifying our products code and description when placing your order. All orders must bear an official order number and must be accompanied by the country specific tax registration number.

Please address orders to the following:

5-Diagnostics AG
Heuberg 7
4051 Basel

+41-61-588 07 84
+41-61-588 07 86 (Sales & Orders) (General)